Why did Ms. Perkins fill out a form?

Question 1

B. To report a defective item

Answer

B. To report a defective item

Question 2

D. To extend a warranty contract

Answer

D. To extend a warranty contract

Question 3

A. To receive a cash refund on a product

Answer

A. To receive a cash refund on a product

Question 4

C. To file a customer service complaint

Answer

C. To file a customer service complaint